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Twitter Marketing Needs to Calm Down

By Michael Klurfeld on August 8, 2009

41LzFTGXx1L._SS500_Yes, that’s a real book cover, and it’s a real problem. In fact, this is one of many books on the subject of using Twitter for marketing. Just looking at the search results on Amazon for Twitter hurts my eyes.

If you have enough presence on Twitter, you’ll start to notice that a lot of the people who follow you are professional marketing people who have a big user following. If you follow them, you’ll receive a stream of updates on all the ways they believe that you can acquire new followers and make everyone love you and blah blah blah. As strange as it sounds given their invisibility in the real world, marketing types are probably the most overrepresented demographic on Twitter.

I don’t blame them. To them (and really to anyone else who stops and thinks about it), Twitter is a way of directly talking to people in an attempt to exert some sort of influence. In addition to using Twitter to communicate with friends, users post stuff that they think their followers will find interesting. Marketing people recognized this behavior immediately, so they decided to jump onto Twitter and use it to their advantage.

Immediately, the influence of these people can be felt as a massive annoyance to anyone who tries to use Twitter for something aside from acquiring followers. A lot of people send automated direct messages to people who they just started to follow because some marketing shlub made them think it was a good idea. AutoDMs are some of the most annoying things in the world. A lot of the people I communicate with on Twitter, including myself, have a standing policy that if we get autoDMs from your account, we will immediately cease to interact with you.

And that’s not to mention the content that gets sent out by these people. When I tweet a Techgeist article, sure, that’s advertising, but nothing so blatant as “11 Ways to Improve X, Y, and Z,” which always encourages you to go out and buy some book or pay for some service. I can’t imagine that there’s much of an audience for barrages of advertising, yet there are people whose entire Twitter identities is nothing but ads.

In a way, the fact that there are so many books on the subject of Twitter shows just how much more growing Twitter has to do: it’s like the mainstream flocking to the internet has begun again, only this time it’s a flocking to Twitter. I suspect that a few years down the line, we’ll see the marketers begin to recede back into the waters from whence they came, but for now it’s really annoying. Perhaps the most ironic part of all this is that having millions of people proclaiming themselves marketing experts only serves to harm the businesses of those who are actaully good at marketing. Sure,  I’d be really interested to learn about marketing on Twitter effectively, but like hell am I going to pay attention to any self-proclaimed guru.

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Comments

  1. Entrepreneurs need to think about filtering technologies that can autoblock spammers who send out too many tweets for the sake of acquiring massive numbers of followers rather than being of some durable service to a proportionate share of recipients. Can we sniff out the bull with automated assists in our feed?

  2. As a new user to twitter and enthusiast to drive traffic to my website, there almost seems to be something missing. A kind of rating based system so that you could immediately tag someone you like and someone else that may be spamming….I guess what I am saying is a indexing based system….too complicated for the simplistic nature of twitter maybe.

  3. Quite intelligent article, Micheal, thank you! I am currently working on the case study that tries to put some value on the marketing efforts on Twitter and so far am astonished by the preliminary results.

    There are about 25% to 32% robots tweeting all the time on Twitter. Take this like unemployment numbers and double it and you’d see the barrage that does not seem like having much sense.

    We’ll see how Twitter will evolve. There are many opportunities there but they do not seem to hurry to explore them.

    Keep up with the good work!!

  4. [...] One of the best things about Twitter is that there is no way to become an expert at it. Other shocking point, we are all using social media on Twitter. Let’s see, you think that you have a skill that only you have, and you want me to follow you because of it? Like hell, sir. Seriously, these people are a plague. [...]

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