Comments on: Apple iPhone Abuse Detection Sensors: Who Is Abusing Whom?

By: Steve Boste

Steve Boste — Sat, 28 Nov 2009 19:55:55 +0000

I was just suckered by this today at the Briarwood Mall Apple store in Ann Arbor, Michigan. I now have an iPhone 3G that is useless because Apple refuses to repair it unless I pay then $200 despite it being less than a year old.

The phone has never been near water and lives 90% of its life in the living room of our house and the rest in my wife’s purse. Out of nowhere, it decided to stop charging the battery.

The visit to the Apple Store resulted in this scam being pulled on us. I am the host of The App Show but I can’t honestly recommend the iPhone to anyone until this practice is exposed and corrected.

By: Phillip

Phillip — Tue, 24 Nov 2009 04:46:30 +0000

Hi can you tell me precisely who this representative was? And if you have any other info regarding this policy. I am getting conflicting reports from the geniuses. Please contact me as soon as possible at bkosolomon@yahoo.com

By: Point of Sale

Point of Sale — Tue, 17 Nov 2009 06:46:23 +0000

Sounds like a lot of unhappy campers out there.

By: blah, blah, blahg: here, let me save you 200 dollars

blah, blah, blahg: here, let me save you 200 dollars — Tue, 27 Oct 2009 04:05:20 +0000

[...] little strips of moisture-sensitive paper: if they get wet they turn bright red. (Pictures here.)Here’s the catch: you don’t need to drop your iphone into a toilet bowl (or fishtank, [...]

By: Alex Osborne

Alex Osborne — Wed, 07 Oct 2009 05:16:53 +0000

this happened to me. 1 of mine is triggered and they say that its void. it is complete BS i fought hard. Called the Home office. filed complaints with the better business bureau, to no avail. can anyone please please help me out or tell me my best options

alexo823@yahoo.com

By: v941726

v941726 — Tue, 06 Oct 2009 23:38:31 +0000

there you go. or if he/she can look at what is truly wrong. like a faulty phone, which millions are shipped every year

By: v941726

v941726 — Tue, 06 Oct 2009 23:31:36 +0000

not false positives on the indicators, just false diagnoses from moron techs that look no further. had a laptop once that got wet a little on the bottom. worked for a year and a half. the mb fried cuz the chips and fan failed. it overheated severely. even screwed up the screen. done a few 1000 laptops and have seen all kinds of spillage. the damage was from parts that werent made to last. they saw traces of moisture and looked no further. wrong! at least one tech knew (had a Brain) and realized it was also the power supply, the fan and the chipset. none of which came into contact with moisture

By: v941726

v941726 — Tue, 06 Oct 2009 23:23:57 +0000

F YOU! you use your car everyday right? it has computers and sensitive electronics, right? it may be pushing it some, but the point is is that you pay good money for something it should be able to withstand daily life. if you crash your car, its your fault. if you go swimming with your phone, its your fault. nuff said. i guess you got money to burn. probably from suing someone cuz you burnt your lip on an egg mc muffin

By: v941726

v941726 — Tue, 06 Oct 2009 23:16:37 +0000

d!ck move. With a water indicator located on an exposed interface, how can one guarantee that normal wear and tear will not unfairly void the device’s warranty. It is marketed as a wireless phone..i-PHONE, I device that is customarily used outside. It is not unreasonable to suggest trace amounts of moisture will be introduced into the device as a result of rain, snow, sweat, steam,condensation, etc. The indicators are usually placed inside the device in an effort to determine if there was “immersion”, not “exposure”. If trace amounts of moisture can cause catastrophic damage to the device, Apple should have included covers in the design to prevent moisture infiltration, plain and simple. That would not have been as “elegant” however. Bottom line is, a device that is intended to be used on a daily basis should be expected to hold up to the rigors of daily life, and that includes handling trace amounts of moisture.

very well put!

By: nanda

nanda — Mon, 05 Oct 2009 21:59:32 +0000

My iphone stopped working out of the blue. I bought it less than 6 months ago. I took it to the store and the “genious” told me my warranty was voided because the sensor is light pink, indicating water damage. I am furious. I NEVER got this phone not even near water or vapor. I do not sweat and I am in A/c most of the time. I wish I could prove they are wrong or they should manufacture something less sensitive to natural room temperature. I wish i could sue them. It is just not fair.